SparkyLoop is open: ask well, learn fast

A survey is only useful if people answer it honestly and you can read the answers without a weekend of work. SparkyLoop is built around those two things.

Build it

Start from a template (NPS, CSAT or an employee pulse) or from a blank page. The question types are single and multiple choice, 5-point and 10-point ratings, NPS, short and long text, and matrix questions. All of them are free on every plan.

Send it

Share one public link and anyone can respond with no login. Or restrict a survey to the members of your organization, or send individual one-time links by email. Invited links are also how 360-degree reviews work: each invite carries a subject and a relationship (self, manager, peer or direct report), and a matrix question lets the same set of competency rows be answered from each side.

Picture a founder with a team of eight who wants to know how people are really doing. She creates an employee pulse, sends invited links, and keeps the survey anonymous. The results show per-question breakdowns, an NPS score and averages as answers come in.

Read it

Analytics update live. CSV export respects the survey's anonymity setting, so a person is not identified where you promised they would not be. For open-text answers, an AI summary tells you in plain English what respondents praised and what they complained about most. You still read the answers, and the summary tells you where to start.

We run our own surveys in SparkyLoop. It is also a good fit for what a travel company does after every trip, or a consultant after every project: ask the same five questions and see the pattern.

Messages from your contact page and support forms arrive as tickets in a built-in inbox, so replies happen in the same place.

Everyone starts on the free Lite plan, no card needed. Paid plans upgrade a whole suite on one subscription, so you manage it in one place. What each plan includes is on the pricing page.

See the list on the SparkyLoop features page.

This post is part of our launch series, one Sparky product at a time. The rest of the series is on the newsletter page.